The customer update seminar held last month at Enprise’s Auckland branch showed good attendance and unusually strong interest in upgrades and CRM.
Client Engagement Manager Kris Schneider hosted the seminar and gave a review of what’s new in Exo 8.4, as well as demonstrating new developments in Exo CRM. She followed up the CRM demo with a CRM webinar that attracted 33 customers.
“The number of customers upgrading their Exo systems has increased, and the CRM webinar resulted in a further increase in requests for upgrades,” she says.
“Every one of our customers has already paid for the latest version of the software - it’s included in each annual licence agreement. The only extra cost is the consulting time necessary to install it. This varies from customer to customer, so talk to us about it and we’ll tell you how long we think it should take.”
If you upgrade frequently it’s less disruptive and will involve less time and cost, says Kris Schneider.
“Enprise recommends upgrading at least once a year,” she says.
Enprise co-founder and Director Mark Loveys also attended the customer update seminar. He gave a brief history of Enprise; announced the latest step in the company’s evolution in listing on the National Stock Exchange of Australia; and explained the positive effect that the increased investment in infrastructure will have on customers.