Kris Schneider has taken up her new role as General Manager Waikato, beefing up Enprise’s presence in the region and giving customers there the benefit of a highly experienced local account manager.
Kris Schneider – a former accountant with seven years of Exo consultancy experience – has made the move to Waikato from Enprise’s Auckland office, where she was Client Engagement Manager. Enprise has a full team based in Hamilton, including sales, implementation, support and account management expertise.
Enprise has always had a local presence in the Waikato. That presence has now strengthened and deepened, says Kris Schneider.
“We have excellent support and implementation resources in Tanya Fulton and Gail Brown, who are Hamilton-based. They deal with calls that are referred from the support line, and also work directly with customers to execute projects and implementations. What’s new is that I am taking on the role of local account manager for our customers in the Waikato.”
The most important job of an account manager is to help existing customers extract more value from their Exo investment. Enprise’s experience is that most businesses can unlock extra value from their Exo system, and in some cases that value is sizeable.
"We know our expertise can add substantial ongoing business value for customers,” Kris Schneider says.
“Value can come from a new feature the customer didn't know about, or from streamlining a process to save time and money. Yesterday I had a brief conversation with a Waikato customer, and over the phone we automated a process that had previously been very time consuming. It didn’t cost the customer anything. If you think ‘there must be an easier way to do this’, then there quite likely is. I encourage any Waikato customer to call me to talk about anything that’s causing you pain. It may surprise you what we can achieve together.”
Reason 1: Gold standard service and support.
Reason 2: Cloud options for every piece of software we sell.
Reason 3: The largest MYOB Advanced and MYOB Exo partner in Australasia, with dedicated sales, implementation & support teams.
Reason 4: A wide range of proven companion products from trusted partners.
Reason 5: With Enprise, you get MYOB Exo from the people that invented it.
For more information, contact us.
One of our consultants can call or visit you to discuss your needs.