The importance of after-sales support

Enprise support team, 2013

When it comes to selling MYOB Exo business management solutions, Enprise’s strategy is to give consistent, responsive, top-quality after-sales support to its existing customers, says Enprise Group CEO Mark Loveys in his blog.

"We believe that our dedicated, full-time support team, which is totally separate to our software implementation teams, gives Enprise a distinct competitive advantage over our competitors, most of whom try to stretch their same consultants across supporting existing customers whilst at the same time implementing new systems. Enprise’s larger trans-Tasman team also enables us to have specialists who have deep knowledge on various subject areas, such as Payroll, Human Resources, Job Costing, Inventory Planning – to name a few," he says.

About the author

Mark Loveys

Mark Loveys is the co-founder and original developer of Exonet (now MYOB Exo), former CEO and Director of Enprise Group, and current CEO and Executive Director of Datagate Innovation.

5 good reasons to choose Enprise

Reason 1: Gold standard service and support. 

Reason 2: Cloud options for every piece of software we sell.

Reason 3: The largest MYOB Advanced and MYOB Exo partner in Australasia, with dedicated sales, implementation & support teams.

Reason 4: A wide range of proven companion products from trusted partners. 

Reason 5: With Enprise, you get MYOB Exo from the people that invented it. 

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