Merry Christmas! As 2017 draws to a close, please take note of the following office closure dates and after-hours support details for the 2017/2018 festive period.
Early office closure, Friday, 15 December 2017: Enprise Christmas party
We’ll be closing a little earlier this Friday (15 December 2017) to celebrate another successful year at the Enprise company Christmas party.
For non-urgent queries, we’d really appreciate it if you could contact the support team by 2:00 pm (NZDT) on Friday, or wait until Monday morning. Queries received after 2:00 pm (NZDT) will be replied to on Monday 18 December 2017.
There will be someone on call for emergency support queries at all times – you can contact our Support Team by calling us on 0800 436 774.
The Enprise offices will be closed from 2:00pm on 22 December 2017 to 8:30am on Monday, 8 January 2018. During this time, we will have a skeleton crew covering support for urgent queries only.
You can contact our Support Team by logging a ticket through our online support system, or by calling us on 0800 436 774, or by emailing the Support Team.
MYOB will also be closed over the Christmas break. If your licences expire during this period and you haven’t been contacted by us yet, please get in touch with our Admin Team via email.
IT infrastructure changes
If you’re planning a server migration or any other infrastructure change over the Christmas period that you think could impact on your MYOB Exo or MYOB Advanced solution, please get in touch with us now to discuss the planned changes.
Enprise Support Team