Enprise support over the holiday shutdown period

Glass bauble on beach - Xmas

Happy Holidays!

2021 has been challenging in many respects. The entire team at Enprise would like to thank you for your support. We believe that every challenge brings new opportunities for growth. Let us help you tackle 2022 and together scale new heights of success.

We wish you all the best for the holiday season and look forward to working with you again in the New Year.

Office closure and support

Our offices will be closed from 2:00pm NZDT, Thursday 23 December 2021. We will resume normal business on Monday 10 January 2022.

We will, however, have a skeleton team in place to attend to any urgent support queries you may have throughout the year-end period.

You can access support by emailing the Enprise Support Team, or by calling us on 0800 436 774.

Housekeeping

Licence renewal

There is no grace period for API licences. We encourage clients to settle their payments for licence renewal before Thursday 16 December 2021. If you believe that your licences are due for renewal during this time, and we have not already contacted you, please call or email us as soon as possible.

Implementation

Our implementation teams return on Monday 10 January 2022 and look forward to assisting you to grow your business in the New Year.

Server moves

If you are considering any upgrades or changes to your IT infrastructure during the shut-down period, please get in touch with us so that we can schedule our resources to assist you. Please do not attempt to make any major changes without our input. Please note consulting resource availability may be limited during this period.

MYOB Exo backups

This is a good opportunity to check your system backups. You should already have a strict backup regime in place, but make sure you test the restore process at least once a year. For our MYOB Exo clients, this should include not only your SQL database but any supporting Clarity files.

Training

The Training Team is back on Monday 10 January 2022 and is looking forward to providing new ways for clients to upskill on their MYOB products.

Season's Greetings!

5 good reasons to choose Enprise

Reason 1: Gold standard service and support. 

Reason 2: Cloud options for every piece of software we sell.

Reason 3: The largest MYOB Advanced and MYOB Exo partner in Australasia, with dedicated sales, implementation & support teams.

Reason 4: A wide range of proven companion products from trusted partners. 

Reason 5: With Enprise, you get MYOB Exo from the people that invented it. 

More Information

For more information, contact us.
One of our consultants can call or visit you to discuss your needs.

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